Welcome to Reds Rolls! These Terms and Conditions (“Terms”) govern your use of our website located at [www.redsrolls.com] (“Site”) and any related services provided by Reds Rolls (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms and all applicable local, state, and federal laws and regulations. If you do not agree with these Terms, please do not use this Site.
- Use of Website
This Site is intended for users who are at least 18 years of age. By using this Site, you represent that you are of legal age to form a binding contract and are not prohibited from using the Site by any applicable law.
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Site by any third party.
- Products and Services
Reds Rolls offers bakery products including salad rolls, sausage rolls, slices, bread, and other fresh foods for purchase. All items are made fresh and availability may vary daily.
We reserve the right to modify, discontinue, or change our products or pricing at any time without notice. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
- Ordering and Payment
Online orders may be available for in-store pickup or local delivery (where applicable). You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
We accept payment by the methods specified at checkout. All prices are listed in U.S. dollars and are subject to applicable sales tax as required by law.
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or errors in product or pricing information.
- Refunds and Returns
Due to the perishable nature of our food products, all sales are final, and we do not accept returns or issue refunds unless a product is defective or the wrong item was delivered.
If there is an issue with your order, please contact us within 24 hours of your pickup or delivery. We will evaluate your concern on a case-by-case basis and may issue a refund or replacement at our sole discretion.
- Allergen & Dietary Disclaimer
Our products may contain or come into contact with common allergens, including wheat, dairy, eggs, nuts, soy, and gluten. We do not guarantee that our products are free of any allergens. Customers with allergies or specific dietary requirements are advised to contact us directly before placing an order.
- Intellectual Property
All content on this Site—including logos, text, images, graphics, and recipes—is the intellectual property of Reds Rolls or its licensors and is protected under U.S. copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content from this Site without our prior written permission.
- User Content
If you submit feedback, reviews, photos, or other content to us via the Site or social media, you grant Reds Rolls a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, and publish such content for marketing, promotional, or commercial purposes.
You warrant that any such content you provide does not infringe on the rights of any third party.
- Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Accessing them is at your own risk.
- Limitation of Liability
To the fullest extent permitted by law, Reds Rolls and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Site or any of our products or services.
This includes, but is not limited to, damages for loss of profits, data, or other intangible losses resulting from:
- Your access to or inability to use the Site;
- Any conduct or content of any third party;
- Any content obtained from the Site;
- Unauthorized access, use, or alteration of your transmissions or content.
- Indemnification
You agree to defend, indemnify, and hold harmless Reds Rolls from and against any and all claims, damages, obligations, losses, liabilities, and expenses (including attorneys’ fees) arising from your use of the Site or your violation of these Terms.
- Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Cook County or DuPage County, Illinois, and you hereby consent to personal jurisdiction and venue in those courts.
- Modifications to Terms
We reserve the right to revise and update these Terms at any time. Changes will take effect immediately upon posting. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.
- Contact Information
For any questions about these Terms and Conditions, you may contact us at:
Reds Rolls
976 W Lake St, Roselle, IL 60172
(505) 392-0111
contact@redsrolls.com